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HR Support Specialist (Part-time)



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About Transcom

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 26,000 customer experience specialists at 50 contact centers across 22 countries, delivering services in 33 languages to international brands in various industry verticals.

About the HR Team

We are a passionate, professional and fun team with a strong mission and a focused purpose: to serve our employees and help everyone be part of our Transcom Family. Our culture is one of empowerment, teamwork and commitment as we all work together to deliver employee-friendly digital solutions that create positive outcomes for all our colleagues. Are you passionate about helping others? Join us to build a career that inspires passion and purpose across all levels within our organization.

About the Role

  • Attend to employee queries in all labour relations matters with the Company (pay, timetables, holidays, leave, etc.)
  • Process social security registrations and cancellations, immigration documents
  • Manage payroll processes, incidents and closure thereof, minimising errors in employee pay
  • Manage employee settlements and exit process
  • Process and control possible attendance incidents (sick leave, absenteeism, holidays, etc.)
  • Manage and file all documentation, which generates a relationship between the Company and the employee, processing the employee files, in line with the established procedure during employee lifecycle
  • Update internal procedures and contribute improvements there to increase quality
  • Advise work team leaders on the employment relationship with their collaborators
  • Make the relevant queries to the official and/or social bodies with respect to personnel administration procedures
  • Preparation of recurring HR reportings
  • Participation at tenders and HR projects
  • Part-time role as “Matchmaker” in recruiting and Social Media activities (i.e. backup in conducting interviews at candidate days, job posting, advertising, maintaining and updating social media platforms)


What we would like to see on your CV

  • Fluent language skill in Hungarian and English
  • 1-3 years of experience in a similar position
  • People oriented mindset, happy to help others, solution focus
  • Attention to details, dedication in reporting and administrational tasks
  • Advanced software knowledge, digital experience
  • Ability to efficiently manage multiple projects and tasks at the same time
  • University degree and HR experience is required


Professional qualifications/Specific knowledge

  • Minimum studies: University diploma or degree (Law, Labour Relations, Work Studies, Business Administration and Management or similar)
  • Specific training and/or work experience in Human Resources Administrative Management, Post-Graduate Studies in Labour Relations and/or Labour Law


Information technology

  • Office package (Word/Excel/PowerPoint): Excellent
  • Google Apps: Excellent
  • E-mail Communication: Excellent
  • Previous experience in HR Information System (IS) solutions is an advantage



Competencies Valued

  • Displays passion for and responsibility to the employees
  • Displays innovation in everything you do
  • A strong drive to complete tasks
  • Displays personal and corporate integrity


What we can offer

  • Flexibility (home office days after your probation period)
  • Competitive salary and cafeteria package
  • Private Medical Services
  • All You Can Move Sportpass partner
  • Work experience in an international company
  • Excellent atmosphere, friendly and diverse environment, teamwork
  • We believe the health and happiness of our people is central to our success as a business – to achieve this we offer free fruit days
  • Internal training and career opportunities
  • Team buildings, Themed Holiday parties, people-focused company culture