Transcom Peru recognized with the 2014 Frost & Sullivan Award for Growth Excellence Leadership
It is an honor for me to announce that Transcom Peru has been recognized with the 2014 Frost & Sullivan Award for Growth Excellence Leadership. During 2013, Transcom was the fastest-growing contact center outsourcing service provider in the Peruvian market. We focus on a customer-centric, omni-channel approach, while striving to always maintain high quality and organizational standards.
Our growth in 2013 was mainly supported by Spanish-based clients, mostly in the telecommunications and financial services industries. However, we are expanding our client base to include new businesses from Peru and other Latin American countries. Frost & Sullivan Best Practices awards recognize companies in several regional and global markets for demonstrating outstanding achievements and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.